Here’s a quick tip for securely opening email from unknown senders. I’m sure this has happened to you, you get an email from someone, maybe it has an attachment, but you don’t know the sender. You don’t want to open the email on your computer because it may have a virus or malware attached. Something we do as security minded IT techs is open unknown email and/or attachment on our mobile devices. This is of course after all our email is secured through a spam filter.
Mostly all viruses and malware target Windows computers. In this way you can open an email and even an attachment may it be a word doc or zipped file as long as you have the appropriate viewer installed on your mobile device. If you open the file and get an error or a garbled word doc, you know the file was either corrupt or something nasty. We recommend deleting it immediately.
Keep in mind that there is a small number of malware produced to affect iPhone & Android devices, but they are not common from our experience. With this method you should be able to double-check all questionable emails in no time flat. Please keep in mind that this should not take the place of a proper spam filter service.
I’ve been working with law firms for many years simplifying their technologies while offering them the very best services & support. The model that I have created is based on the reality that IT sucks, and frankly, no one likes it. My experience tells me that this is especially true for law firms. In coming to that realization years ago I had to change the way I did business. Among many other services that we had to offer, in order to cater to law firms specifically, we had to become invisible and that’s exactly what we have accomplished.