Helpdesk & Unlimited Support

An IT company is only as good as their support

We Support the Things That Matter

Rekall provides quick response times, consistent client follow-ups, and three convenient ways to access support.

Support Availability

8am – 9pm, 7 Days a Week

Response Times

Between 3 to 6 Minutes

Support Access

Call, Email or Request via the Web

Nationwide Availability

Onsite & Remote Support

Priority Support

Emergency Support Provided

Expert Technicians

Trained & Certified IT Professionals

Meet Your New IT Team

Rekall helpdesk technicians are experts in IT support, networking, vendor management,  and application troubleshooting. Due to training and a passion for technology, Rekall technicians can support a multitude of issues. With Rekall, all issues are resolved in a timely manner. Our technicians hold high degrees and certifications within the IT industry. They are all US based, and are full-time employees, never contractors.


No more sitting on a call loop hoping to speak with “the next available representative.”

What’s Included with Unlimited Support?

Support Availability

8am – 9pm, 7 Days a Week

Workstation Support

Support for all workstations and employees

Server Support

Support for all servers and backup systems

Application Support

Support for industry and Microsoft applications

Email Support

Support for email traffic and security

Printer / Copier Support

Support for all printers and leased copiers

Internet / Network Support

Internet and network connectivity support

IT Purchasing

Purchasing for all IT hardware and software

New Employee Setups

New user IT setups and training

Employee Terminations

Immediate lockdown of data access

IT Management

Planning & management of all IT related items

Detailed Billing

Detailed recounts of all monthly support requests

Hardware Deployment

Purchasing and installation of IT hardware

Dedicated Account Rep

A senior agent dedicated to your business

Security Consulting

Security questionnaire meetings & executions

IT Research

Solving unique business issues with IT means

Beyond Unlimited Support

Rekall unlimited support includes the legwork needed to drive your business forward such as the handling of client security questionnaires and organizing “Business Continuity Plans”. It includes IT planning and strategizing. Most of all, it includes meetings with our CEO, owner to owner, to discuss business management tactics, remote employee work experiences, and hiring policies. We like to help startup businesses and established businesses get to the next level by simplifying technologies and allowing you to focus on your business.

A One Stop Shop

Rekall will be your single contact for all technology questions. How many computers do we have, call Rekall. Internet is down, call Rekall. The copier is broken, call Rekall. I just got a new phone and I need to transfer my email, call Rekall. Rekall will manage and support it all, your technologies, your applications, your remote offices, and your staff.

We support business.

From law firms, construction and trade, medical offices, engineering firms, and more, Rekall will be your technology partner.