On Tuesday June 14, 2016 Microsoft release patch KB3159398 that was supposed to resolve a number of security related issues with Microsoft Windows. Due to this patch we have seen an influx in client support requests regarding missing mapped drives and missing shared printers. Uninstalling the update is not recommended, we had to manually changed security permissions on the GPO for each client with this issue. We hope this helps IT professionals, it took us an hour to figure out that we had a problem and fix it, but with much research.
I’ve been working with law firms for many years simplifying their technologies while offering them the very best services & support. The model that I have created is based on the reality that IT sucks, and frankly, no one likes it. My experience tells me that this is especially true for law firms. In coming to that realization years ago I had to change the way I did business. Among many other services that we had to offer, in order to cater to law firms specifically, we had to become invisible and that’s exactly what we have accomplished.