How are Rekall Services Different Than Standard IT Company Services?

by | Apr 20, 2015 | Security

Due to the fact that we work with law firms, our services have to be compliant in many ways as well as secure. We’re aware of the ethical obligation law firms have to their clients to protect client data. With every service we provide, we understand the severity of that ethical obligation and take on the responsibility ourselves. Our backup services have to be more secure and US based, our email solutions have to offer eDiscovery and archiving services, and our helpdesk services have to be better, faster and more reliable because we work with attorney’s day in and day out. This means spending as much time on the phone and onsite as needed and being available at all hours due to the fact that we know an attorney’s schedule can be hectic. If a Word document crashes at 8pm and an attorney has a deadline for the next day, we know we have to be available. Due to our clientele, our service and support expectations have to higher than standard IT companies.

Ross B. Siroti

As CEO of Rekall Technologies, I’ve been helping small business owners simplify their technology since 2011. Over the years, I’ve seen firsthand how IT becomes frustrating, time-consuming, and a constant distraction from running a business. That experience is what drove me to build Rekall differently. I didn’t want clients adjusting their businesses to fit their IT—I built services that adapt to how real businesses actually operate. My philosophy is simple: technology should be secure, stable, and effectively invisible. When IT is done right, it stays out of the way and gives you the freedom to focus on your clients, your team, and growing your business with confidence.