Incident Response Planning for Law Firms

by | Dec 22, 2016 | Useful Tech Tips

An incident response plan is just what it sounds like, having a plan in place to deal with isolated incidents that threaten the security of your law firm. The most common type of such a serious incident to which you’ll need to respond is a data breach like Ransomware. Other incidents include security alarms, unauthorized access by employees, and so on.

The American Bar Associate recommends creating an action checklist should you have to deal with a serious incident.

  1. Verify what happened
  2. Determine who is in charge of the investigation
  3. Communicate the start of the investigation
  4. Solve the immediate problem while preserving evidence
  5. Determine whether you should call in outside help
  6. Follow any steps the law requires you to take
  7. Re-evaluate your security so that an incident like this doesn’t happen again

This is, of course, just an oversimplification of what you should consider when developing an incident recovery plan. Rekall can help you dive further into this crucial area to makes sure these issues don’t happen in the first place.

I've been working with law firms for many years simplifying their technologies while offering them the very best services & support. The model that I have created is based on the reality that IT sucks, and frankly, no one likes it. My experience tells me that this is especially true for law firms. In coming to that realization years ago I had to change the way I did business. Among many other services that we had to offer, in order to cater to law firms specifically, we had to become invisible and that's exactly what we have accomplished.