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Caring for Our Cherished Team and Clients During COVID-19 

Rekall Technologies has been working diligently over the past year to navigate the various effects of the COVID-19 pandemic.

by | Feb 21, 2021 | Management

Caring for Our Cherished Team and Clients During COVID-19

Along with so many other businesses, teams and families, Rekall Technologies has been working diligently over the past year to navigate the various effects of the COVID-19 pandemic. While our day-to-day reality has significantly changed because of the pandemic, Rekall’s IT and cloud experts haven’t skipped a beat. In fact, thanks to work-from-home configurations and our high-quality cloud solutions, our clients have been able to keep moving forward despite the challenging circumstances that we’re all facing. Take a look at the different ways that our team has adapted during the COVID-19 pandemic so that we can continue providing exceptional, tailor-made IT services to our valued firms.

How We’re Staying Safe

In order to maintain optimal safety conditions for our hard-working team and valued clients, Rekall Technologies’ professionals are following a rotating on/off-site schedule. Three technicians are in the office at all times, which allows us to continue shipping hardware to clients as needed, without unnecessary delays.

Moreover, whether we are working in the office or on-site, we have implemented the use of PPE (personal protective equipment) such as masks, hand sanitizer and touchless appliances in an effort to minimize the spread of COVID-19. We are not only prioritizing our team’s safety during this time but also the safety of our clients as we continue to provide excellent IT and cloud services to firms of all sizes.

Is WFH Our Long-Term Solution?

Over the past year, many of our clients have found that work-from-home configurations may be a long-term solution for their teams even after the pandemic. While this shift has the potential to drastically reduce overhead costs, here at Rekall Technologies, our team plans to return to the office when it is safe to do so. Our friendly professionals truly enjoy working together on-site in a unique, positive office atmosphere.

Boosting Team Morale With Creative Alternatives

At Rekall Technologies, we believe that the positivity of our cohesive team trickles down into the care and service that our clients receive. With a new work-from-home schedule, our dynamic team has had to find new ways to stay connected. Prior to the pandemic, we facilitated team bonding with regular in-person activities and events, such as our quarterly team dinners. However, to adjust to the constraints of the pandemic, our team has begun utilizing Microsoft Teams to host frequent meetings that keep everyone on the same page, working towards our collective goals.

Moreover, we have created clubs — such as the Gaming Club — which allows our skilled professionals to enjoy a leisure activity together, off the clock. We firmly believe that each of these efforts to boost team morale will be reflected in the attentive services that our cherished clients receive now and in the years to come.

Our Experienced Experts Are Here for You

Our Rekall Technologies experts understand that the COVID-19 pandemic has created numerous unexpected challenges for you, your business and your family. We, too, have felt these negative effects — however, with an unwavering commitment to team unity and customer service, we have managed to adapt to new circumstances with a positive outlook.

As your partner in IT and cloud services, we are committed to helping you thrive during these difficult times. For a helping hand, simply connect with our friendly team by calling (800) 554-4166 or by filling out our quick contact form today.