Unlimited Helpdesk Support on Rekall Cloud

by | Feb 10, 2016 | Useful Tech Tips

For many law firms, it’s a tough decision when considering moving the entire firm to a private cloud platform like Rekall’s private cloud. In an attempt to ease partner minds Rekall has instituted unlimited support plans for cloud clients who wish to have their helpdesk support covered 100% without worry of IT support cost spikes.

Rekall’s unlimited support is exactly that, unlimited helpdesk support between standard business hours. No matter the issue, unlimited support will cover major and minor requests ranging from mobile device issues, cloud server issues, Word & Outlook issues, and email issues in addition to printing, scanning and cloud connectivity issues, just to name a few.

Unlimited support offers users an unlimited resource where questions can be answers quickly so no one suffers in silence which overall increases productivity and internal tech knowledge.

Ross B. Siroti

As CEO of Rekall Technologies, I’ve been helping small business owners simplify their technology since 2011. Over the years, I’ve seen firsthand how IT becomes frustrating, time-consuming, and a constant distraction from running a business. That experience is what drove me to build Rekall differently. I didn’t want clients adjusting their businesses to fit their IT—I built services that adapt to how real businesses actually operate. My philosophy is simple: technology should be secure, stable, and effectively invisible. When IT is done right, it stays out of the way and gives you the freedom to focus on your clients, your team, and growing your business with confidence.