HELPDESK SUPPORT
Superior Support is the Cornerstone of Exceptional IT Service
An IT company is only as good as it’s provided support which is why Rekall puts a huge emphasis on quick response times, consistent client follow-up, and same day onsite support. Rekall offers flexible support plans that suite both large and small firm budgets in three ways.
Rekall Helpdesk Technicians Support All Law Firm Technologies
Workstation Support
Android Device Support
Printer Support
Internet Connectivity Support
Voip & Phone Service Support
Spyware Support
Email & Exchange Support
Legal Application Support
Unlimited Support
Laptop Support
Mobile Device Support
Scanner Support
Firewall Support
Fax Support
Malware Support
Domain Support
Billing Application Support
Document Management App Support
Server Support
Tablet Support
Apple & Mac Device Support
Copy Machine Support
Router Support
Virus Support
DNS & Website Support
Ransomware Support
Accounting Application Support
Two Ways to Access Support
No matter what downtime your firm is facing, you will always be able to contact the Rekall support staff due to the dual support setup employed by Rekall. In the case of a serious emergency, your firm’s IT liaison will be equipped with a Rekall principal’s cell phone number for guaranteed access to a technician.
EMAIL SUPPORT
Emailing support@rekalltechnologies.com is one way Rekall clients access support. Support emails are sent to the Rekall support helpdesk. Once received, a technician will call you back, assess the situation and resolve your issue accurately and expediently.
CALL SUPPORT
If your email is down and cannot contact support Rekall offers clients the ability to create support tickets by phone. Simply call (800) 554-4166 and a technician will assist you.