PCLaw Cloud, The Perfect Small Firm Cloud Solution
We’ve been working with cloud solutions for a long time and the age old issue has always been offering cloud solutions to law firms who currently work with non-cloud applications. We have migrated firms to cloud email and document solutions but were never able to move non-cloud based applications like PClaw because they don’t work well with the typical cloud document solutions out there. In fact, no database application works well with the cloud document solutions out there. There’s no way around the fact that PClaw has...
read moreSimply Having a Backup Solution Doesn’t Mean Your Firm Won’t Suffer Downtime
When we speak with law firms who are interested in working with us to handle their IT, one of the first questions we ask is about their backup solution. All too often they had one in place at some point, but no one monitors it and the system has not been successfully backed up in a long time. At this point, we generally stop talking about any other work and focus on getting a complete backup of the system just in case. Having a backup of your system is important and it will keep you from ever losing your data, especially with our cloud...
read moreIT Procedures When An Employee is Let Go
No matter how the employee leaves, willfully or not, IT should treat all outgoing employee situations the same way. Within the standard operating procedure for dealing with leaving and left employees, the goal of infrastructure security should always remain constant. Any IT work done as a result of an outgoing employee has to be embedded with the idea that this employee is now cut off and should not be able to access firm data from the outside. Another important point is that another employee needs to pickup the slack. IT needs to make...
read moreHow To Setup Out of Office Auto-Replies in Outlook (Non-Exchange Users)
For you user who are not working with Microsoft Exchange, the automatic reply setup is a bit more work but it’s not impossible. Below is a tutorial on how to do this through Outlook 2010 & 2007. As always, if you have any issues following this guide, give us a call, we’ll help you out. For Outlook 2010, make sure you have Service Pack 1 for Office 2010 installed. While this article is informative, it may save you a lot of time to simply setup an auto reply or vacation responder within your web mail. I am almost sure it will be...
read moreHow To Setup Out of Office Auto-Replies in Outlook (Exchange Users)
In writing these articles I often forget to talk about fundamental functionalities of software that we use every day. Writing about this stuff is important because you really can’t assume that everyone knows the core functions of a piece of software, even if they work with it every day. Today we’re going to be talking about the Outlook Out of Office responder and how to set it up. People use the Out of Office function to automatically reply to incoming emails with a predetermined message either telling the sender that they are...
read moreHaving Trouble With Your Large Outlook Mailbox? Here’s a Few Tips…
We recently did a mail migration with a user who had a 19GB mailbox that spanned across 3 archive files. There were no subfolders to speak of as all his mail was within the inbox. This was not only a nightmare to migrate and put together between all the archives but Outlook simply cannot handle a single folder holding all those messages without constantly crashing and freezing. If you are one of these people who has a massive mailbox with everything located in the inbox or if you just want to learn how to organize your mailbox, this...
read moreThe Perfect PCLaw Setup For Multiple Office Firms
Many of our clients use PCLaw to handle their accounting and time capture for their firm. In many instances our clients have opened remote offices with a goal to have remote attorneys bill and capture time through PClaw. While the idea works and can be done, success depends on the technology used. There are many ways to access a database or documents remotely but with PCLaw you really have to follow a few rules in order to get this project done right. PClaw’s database is fickle, it doesn’t like to work with desktop clients...
read moreHow To Setup a New User in QuickBooks
Here’s a quick guide on setting up new users within QuickBooks. It’s really easy to do and even easier if you already have users setup. First, open QuickBooks and log in with your admin account credentials, if you are not sure what your admin password is either ask your accounting person or contact QuickBooks for a password retrieval. Keep in mind that your Admin account is the bets and sometimes the only account with access to change and create user accounts. Once you are logged in, on the top bar, click Company>Users>...
read moreGet Your Start Menu Back in Windows 8
After 20 years of working with a Start menu, Microsoft had a great idea and left it out of Windows 8. They went so far as to remove all the code for Windows 8 to try and stop third party developers from developing Start button addons. They didn’t do a great job because in this article we’re talking about both paid and free third party applications that you can download and install to get your start button back. As a whole, I will say that the paid versions of these applications run a lot better than the free...
read morePCLaw Pre-Bills Printing Issues Fixed
Last week we had a call from one of our law firms that an attorney had issues printing his pre-bills. We were able to not only fix his printer issue with PCLaw but show him a few other ways to print pre-bills. The problem that the user was having was that he had to sit in front of his PC whenever printing Pre-Bills to approve each bill on-screen. Little did he know that if he just unchecked the Screen option on the right side of the Pre-Bills Selections window, all of his bills would print without any user interaction. He would no...
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